Shipping Policy
A LEGAL DISCLAIMER
Lavender by Khush is committed to delivering your orders promptly and efficiently. Our Shipping Policy provides details about our shipping practices, delivery times, and related information.
1. Shipping Locations
Having said that, a Shipping Policy is a legally binding document that is meant to establish the legal relations between you and your customers. It is the legal framework for presenting your obligations to your customers, but also to address different possible scenarios that may occur, and what happens in each and every case.
A Shipping Policy is a good practice and it helps both sides - you and your customers. Your customers may benefit from being informed about what they can expect from your service. You may benefit because people may be likely to shop with you if you have a clear Shipping Policy in place since there won't be any questions about your shipping timeframes or processes.
2. Shipping Times
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Order Processing: Orders are typically processed within 2-3 business days.
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Delivery Time: Standard shipping usually takes 5-7 business days after processing. Please note that delivery times may vary based on your location and unforeseen circumstances.
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Express Shipping: If you need your order sooner, we offer express shipping options at an additional cost. Delivery typically occurs within 2-4 business days.
3. Shipping Charges
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Standard Shipping: Free on orders above ₹2000.
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Express Shipping: Calculated at checkout based on your location.
4. Tracking Your Order
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Once your order is shipped, you will receive a confirmation email with tracking information so you can monitor your package's progress.
5. Lost or Delayed Shipments
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If your order is delayed or lost, please contact our customer service team at [insert contact email]. We will work with the carrier to resolve the issue and ensure you receive your order.
6. Shipping Restrictions
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We currently do not ship to P.O. boxes. Please provide a physical address during checkout.